Location: Normanton Depot, West Yorkshire
Job Type: Temporary Position with Opportunity to Become Permanent
Salary: Competitive, dependent on experience
Reporting To: Finance Director
Generator Power is seeking a motivated and organised Credit Controller to join our Finance team based at our Normanton Head Office. This is initially a temporary position, with the potential to become a permanent role for the right candidate based on performance and business requirements.
The Role
As a Credit Controller, you will work as part of the Accounts Team, providing a professional and customer-focused service to both internal and external stakeholders. You will play a key role in managing customer accounts, reducing aged debt, and supporting the wider finance function.
Key Responsibilities
- Chasing outstanding debt via telephone, email and written correspondence.
- Taking calls on behalf of the Credit Control Team.
- Processing customer card payments online.
- Issuing final demands and legal notices where required.
- Reconciling customer accounts.
- Managing customer queries and proof of delivery (POD) requests.
- Following up on overdue accounts and payment arrangements.
- Producing daily, weekly and monthly reports.
- Liaising with internal departments to resolve payment disputes and overdue accounts.
- Assisting with internal and external audits.
- Allocating incoming cash receipts.
- Conducting credit checks on new customers and setting credit limits.
- Supporting the team with general administrative and office duties.
- Completing tasks requested by management within agreed timescales.
Skills & Experience Required
Essential
- GCSEs (or equivalent) in English and Maths.
- Strong IT skills, including Microsoft Excel.
- Previous administration experience.
- Previous accounts or credit control experience.
- Excellent organisational skills and attention to detail.
- Strong written and verbal communication skills.
- Ability to work effectively under pressure.
- Ability to follow written and verbal instructions accurately.
- Positive, proactive and can-do attitude.
- Good telephone manner.
- Ability to work independently and as part of a team.
Desirable
- Experience using Sage 200 accounting software.
Personal Attributes
- Self-motivated and driven.
- Reliable and professional.
- Able to prioritise workload effectively.
- Strong team player.
- Committed to delivering excellent customer service.
Additional Information
- Full training and support will be provided where required.
- The successful candidate may be required to work from alternative company locations to meet operational business needs.
- This position offers an excellent opportunity for someone looking to develop a long-term career within a growing organisation.